Shipping policy
Novara London Shipping Policy
Novara London strives to provide all its customers with fast and reliable shipping. This shipping policy outlines the delivery times, costs, and procedures to ensure an optimal shopping experience.
Delivery Times
Novara London strives to ship all orders within 24 to 48 hours of purchase confirmation. Once shipped, orders are typically delivered within 5–14 business days. Delivery times may vary depending on factors such as:
Weather conditions
Periods of high demand (such as holidays)
Customs procedures (if applicable)
Free Shipping
At Novara London, you enjoy free shipping on all orders. Regardless of the order amount or your location, we ensure you pay no shipping costs. This is part of our commitment to making the shopping experience as easy and enjoyable as possible.
Shipping
All Novara London orders are shipped directly from our supplier. This approach helps us shorten processing times and ensure you receive your products as quickly as possible. This also allows us to perform strict quality control on every item shipped.
Order Processing
Once your order is placed, you will receive a confirmation email with all the details of your purchase.
Orders are processed and shipped within 24 to 48 hours.
When your order is shipped, you will receive an email with a tracking number, allowing you to easily track your package.
Order Tracking
Novara London provides tracking information for all orders. The tracking number you receive via email allows you to monitor the progress of your order via the carrier's website. This way, you'll know exactly where your package is and when it will be delivered.
Questions and Support
Do you have questions about your order or our shipping policy? Our customer service team is ready to help! You can reach us at:
Email: info@novaralondon.com
We strive to answer all your questions quickly and professionally.
Limitations and Exceptions
While we make every effort to meet estimated delivery times, sometimes unforeseen circumstances can cause delays. These include:
Customs processes
Adverse weather conditions
Force majeure
Novara London is not responsible for such delays, but we appreciate your understanding and patience in such cases.
Conclusion
Novara London is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. For questions or additional information, please feel free to contact us at info@novaralondon.com