Privacy policy
Novara London privacy policy
Novara London is committed to protecting its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
Novara London collects various types of personal data to provide an optimal shopping experience. This information may include:
First and last name
Delivery and billing address
Email address
Phone number
Payment information
Use of personal information
The personal information collected is used for the following purposes:
Processing and shipping orders
Managing payments and preventing fraud
Communicating with customers about their orders and our product offerings
Improving our customer service and responding to requests
Sending information about new products, promotions, and events (with customer consent)
Sharing personal information
Novara London does not sell, rent, or share personal information with third parties, except in the following cases:
With third-party service providers who process payments and ship orders
As required by law or to comply with legal process
To protect the rights, property, or safety of Novara London, its customers, or the public
Security of personal information
Novara London implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
The use of encryption technologies for payment transactions
Limiting access to personal information to employees and partners who need the information to provide our services
Retention of Personal Information
Novara London retains personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
Customer Rights
Customers have certain rights under applicable law regarding their personal data, including:
Right of Access: Customers can request a copy of their personal data held by Novara London.
Right of Rectification: Customers can request the correction of inaccurate or incomplete personal data.
Right to Erasure: Customers can request the erasure of their personal data, taking into account statutory retention periods.
Right to Withdraw Consent: Customers can withdraw their consent to the processing of their personal data at any time.
Cookies and Similar Technologies
Novara London uses cookies and similar technologies to improve the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to decline cookies, but this may affect the functionality of the website.
Changes to the Privacy Policy
Novara London may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed of any changes.
Contact Information
For questions about this privacy policy or to exercise your rights regarding personal data, please contact Novara London at:
Email: info@novaralondon.com
Novara London is committed to protecting the privacy of its customers and using personal data responsibly and securely.